FAQ's
ARIANA CLOTHING — FREQUENTLY ASKED QUESTIONS
Customer Care
How can I contact Ariana Clothing support?
You can email us at support@arianaclothing.fr. Our team responds within 24 hours.
Do you offer live chat?
Yes, live chat support is available on our website from 10 AM – 6 PM (France Time).
Shipping
Do you deliver across France?
Yes, we deliver all across France and selected EU countries.
How long will delivery take?
Orders are processed in 1–2 business days and delivered in 5–8 business days.
How can I track my order?
A tracking link will be sent via email once your order has been shipped.
Returns & Exchanges
What is your return policy?
We accept returns within 14 days of delivery if the product is unused and in original condition.
How do I request a return?
Email us at arianaclothing.fr@gmail.com with your order number.
What if the item is damaged?
If you receive a damaged or incorrect item, contact us within 48 hours with photos.
Payments
Which payment methods do you accept?
We accept Visa, MasterCard, PayPal, and Apple Pay.
Is my payment secure?
Yes, we use encrypted and secure payment gateways to protect your data.