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Refund Policy

Refund & Return Policy – Ariana Clothing

At Ariana Clothing, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 7-day money-back guarantee from the date of delivery.

1. Eligibility for Returns

To be eligible for a refund:

  • The item must be unused, unwashed, and in its original condition.

  • Original tags and packaging must be intact.

  • Proof of purchase (order confirmation or receipt) is required.

2. Items Not Eligible

  • Gift cards

  • Final sale or clearance items

  • Customized or personalized products

3. How to Initiate a Return

  1. Contact our Customer Support at [Insert Email] within 7 days of receiving your order.

  2. Include your order number, item name, and reason for the return.

  3. Our team will provide return instructions and shipping address.

4. Refund Process

  • Once we receive and inspect your return, your refund will be processed to your original payment method.

  • Refunds may take 3-7 business days to reflect in your account depending on your bank or payment provider.

  • Shipping charges are non-refundable, except for defective or incorrect items.

5. Exchanges

If you want to exchange an item for a different size or color:

  • Contact us within 7 days of delivery.

  • Exchange is subject to stock availability.

  • Follow the same return instructions above.

6. Damaged or Defective Items

If your item arrives damaged or defective:

  • Contact us immediately with photos of the damage.

  • We will replace the item or issue a full refund including shipping charges.

Experience worry-free shopping at Ariana Clothing — premium fashion with a 7-day money-back guarantee!